

Tools of the Process
In the process of innovation, there are different types of tools to visualize ideas and drive the stages of development. From understanding the user and how they will interact with the product, to depicting the future vision of a service, Personas, journey maps, service blueprints and technical ecosystem maps are important artifacts that aid understanding and decision making with cross functional team members and client stakeholders.
Investment Journey Lifecycle | Gates Foundation


Site Map for Patient Facing Diabetes Tracking App


B2B Persona


Consumer Persona


Patient/Clinician Personas + Journey for Diabetes Tracking App


User Flows


Clinician Dashboard Wireframe

